Mar 30 2013
Charter to the Rescue?, Part 3
Well it’s been an interesting day. Going through the Charter Escalation Team has proven promising. The local Charter supervisor contacted me and assured me the problem has likely been taken care of. My cable has been good for the last half and hour so we’ll see how it goes.
The promising piece of news is that the supervisor actually gave me his personal number for use if the problem returns. This is great because this was one of the suggestions I gave Charter when I contacted them initially.
I’ll be sure to blog about this as the days go forward. Hopefully they did find the problem and this has been resolved once and for all.