Archive for December, 2012

Dec 05 2012

Charter Doing Away With Social Media Team

Published by under Technology

In perhaps the dumbest decision I’ve read about in weeks, Charter Communications has decided to get rid of its social media team and move them to phone support. As a long-time Charter subscriber (Cable TV and Internet), I’ve used their social media team to resolve a lot of issues. They do a far better job […]

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